Complete data-protection commitments, the plain-language Partner Agreement, and acceptance details — kept visible for full transparency.
This section makes data responsibilities clear before any guest list is uploaded. For Indian events, the parties will comply with applicable Indian data-protection law, including the Digital Personal Data Protection Act (DPDP) and applicable rules as they come into force. International events may require an additional country-specific data addendum.
GuestFlow should collect only what is needed for the event. Standard fields may include name, mobile number, email (where needed), guest category/access entitlement, RSVP status and entry/attendance timestamps. Additional fields should be activated only when the event requires them.
If BLookHub confirms a security incident affecting GuestFlow event personal data, it will notify the Partner without undue delay and, where practicable, within 24 hours of confirmation, provide known material facts, take reasonable containment/remediation steps and assist the Partner with legally required notifications.
GuestFlow may rely on reputable infrastructure, hosting, email/communications or support vendors. Such vendors may receive only the access needed to provide their service and should be contractually bound to appropriate security/confidentiality requirements. A current subprocessor list should be made available through the portal or on request.
For events involving cross-border data or jurisdictions with additional privacy requirements, the parties will agree any required data-processing or transfer addendum before launch. A local-law requirement may change hosting, retention, consent or support procedures.
Contracting business: BLook My Space (GSTIN 27AAFPG9633A6ZU; Udyam Registration No. UDYAM-MH-18-0027811), operating GuestFlow under BLookHub.
These terms govern the Partner Program once accepted by both parties. Event-specific scope, dates, fees and optional services are confirmed separately in an Event Order / activation confirmation.
"BLookHub" means BLook My Space, operating the BLookHub / GuestFlow platform, identified for this Partner Program by GSTIN 27AAFPG9633A6ZU and Udyam Registration No. UDYAM-MH-18-0027811. "Partner" means the agency/company accepting these terms.
The relationship is non-exclusive and independent. Neither party is an employee, agent, franchisee or legal representative of the other, and neither may bind the other without written authority.
The Partner Agreement runs for 12 months from acceptance. It does not automatically create a charge and does not automatically renew for payment. Renewal may be accepted through the portal or in writing.
Standard Partner status requires no minimum number of events and no annual minimum spend. Volume/exclusive arrangements apply only if separately signed.
During the term, Partner receives a limited, non-transferable, non-exclusive right to use GuestFlow for approved partner/client events under activated subscriptions.
Partner may package/resell GuestFlow as part of its event services and independently decide its end-client price. Partner may not sell ownership of the platform, source code or unrestricted software rights.
Standard deployments may display GuestFlow / Powered by BLookHub. White-label or custom branding is available only where separately agreed in writing.
GuestFlow software, platform design, code, trademarks, workflows and product materials remain the intellectual property of BLookHub or its licensors. Partner retains its own brand, client materials and pre-existing intellectual property.
Partner will provide accurate event information, lawful guest data, suitable operators/devices/connectivity when self-operating, venue approvals and staff supervision. Partner will not misrepresent GuestFlow features or make commitments on BLookHub's behalf without approval.
BLookHub will provide the subscribed platform scope, standard support described in this document, reasonable product/security practices and agreed event configuration support.
Unless an Event Order explicitly states otherwise, venue internet/mobile connectivity, partner devices and third-party provider availability are outside BLookHub's direct control. BLookHub will assist reasonably but cannot guarantee third-party networks.
No credit card is required. Paid technology subscriptions are invoiced and payable before event activation unless written credit terms are granted. Taxes are additional as applicable. No recurring fee is charged unless the Partner expressly purchases a recurring/volume plan.
Before material setup begins: paid technology fee may be carried as full event credit. After material configuration but before credential distribution: up to 75% credit may be carried. After QR/credential distribution or within 48 hours of the event: fees are normally non-refundable, but BLookHub may offer up to 50% reschedule credit. Non-recoverable third-party/onsite costs remain payable. The approved Event Order can override these rules if more favourable or event-specific.
Events requested inside 48 hours are accepted only subject to capacity and may carry a disclosed 20% priority deployment fee on the technology subscription. No rush fee applies unless BLookHub confirms it in writing before activation.
Each party will protect non-public commercial, technical, client and event information received from the other and use it only for the partnership/event purpose.
The data commitments in the Data Protection, Privacy & Confidentiality section above form part of this Agreement. Each party is responsible for its own legal obligations and for instructions/data it controls.
The Partner Client & Opportunity Protection rules apply to confirmed registered opportunities. It protects the partner's GuestFlow opportunity without creating exclusivity over unrelated client work.
Each party is responsible for third-party claims caused by its own fraud, wilful misconduct, unlawful data use, IP infringement, negligence or material breach of these terms, subject to applicable law.
Except for fraud, wilful misconduct, confidentiality/data misuse obligations or liability that cannot legally be limited, each party's aggregate contractual liability relating to a specific event is limited to the total fees paid/payable to BLookHub for that affected event. Neither party is liable for indirect or consequential business losses to the extent permitted by law.
BLookHub may temporarily suspend access where reasonably necessary to address a security risk, unlawful use, material non-payment or misuse of the platform. Where practical, BLookHub will give notice and an opportunity to cure.
Either party may end the Partner Agreement on 30 days' written notice. Immediate termination is permitted for fraud, deliberate data misuse, IP abuse, serious security abuse or an uncured material breach. Confirmed paid Event Orders continue unless separately cancelled.
A properly used complimentary first-event credit is not retroactively charged merely because the Partner later chooses not to continue.
Standard Partner status is non-exclusive by city/country. Any exclusive territory requires a separate written commitment and commercial addendum.
The parties should first attempt good-faith commercial resolution. The agreed Indian governing law and jurisdiction will be stated on the Partner Acceptance page. The contracting business for this Partner Program is BLook My Space, identified by the GSTIN and Udyam Registration stated in this document.
Material changes to partner fees or contractual terms will be notified in advance and will not retrospectively change an already-confirmed Event Order. The current version and effective date will be displayed on the portal.
Before acceptance: please read the fees, support scope, client protection, data terms and cancellation rules on this page and the Partner Program overview. There are no additional automatic fees or minimum-event obligations under the Standard Partner tier unless a separate written addendum is accepted.
Acceptance happens after your product demo, when both parties are ready.
GuestFlow — Smart RSVP & Guest Flow · Powered by BLookHub
BLook My Space · GSTIN: 27AAFPG9633A6ZU · Udyam: UDYAM-MH-18-0027811
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